Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
c2000
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|