Call center continuity planning

Call center continuity planning

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Bibliographic Details
Main Author: Rowan, Jim
Other Authors: Rowan, Sharon
Format: Book
Language:English
Published: Boca Raton : Auerbach, c1999.
Subjects:
Call centers > Management.
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Description
Item Description:Περιλαμβάνει ευρετήριο.
Physical Description:xix, 421 σ. : εικ. ; 30 εκ. 1 οπτική δισκέτα λέιζερ Η/Υ (4 3/4 ίν.)
ISBN:0849399823

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