Book
Is TQM Ready For The Public Sector?
| Τίτλος: | Is TQM Ready For The Public Sector? |
|---|---|
| Συγγραφείς: | Halachmi, Ari |
| Πηγή: | Public Productivity Through Quality & Strategic Management; 1995, Vol. 1, p257-270, 14p |
| Θεματικοί όροι: | Total quality management in government, Management of government agencies, Quality control |
| Περίληψη: | Discusses the suitability of total quality management (TQM) for the public sector. Lessons from the implementation of planning, programming and budgeting systems; Customer orientation; Quality through measurement and analysis; Benefits and drawbacks of TQM. |
| Βάση Δεδομένων: | Complementary Index |
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