Λεπτομέρειες βιβλιογραφικής εγγραφής
| Τίτλος: |
Is TQM Ready For The Public Sector? |
| Συγγραφείς: |
Halachmi, Ari |
| Πηγή: |
Public Productivity Through Quality & Strategic Management; 1995, Vol. 1, p257-270, 14p |
| Θεματικοί όροι: |
Total quality management in government, Management of government agencies, Quality control |
| Περίληψη: |
Discusses the suitability of total quality management (TQM) for the public sector. Lessons from the implementation of planning, programming and budgeting systems; Customer orientation; Quality through measurement and analysis; Benefits and drawbacks of TQM. |
| Βάση Δεδομένων: |
Complementary Index |