Individual Perceptions of the Efficacy, Quality, and Safety of Sexual Health Care Delivered via a Direct-to-Consumer Telehealth Platform: Retrospective Analysis of Data From a Cross-Sectional Survey Study.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Τίτλος:	Individual Perceptions of the Efficacy, Quality, and Safety of Sexual Health Care Delivered via a Direct-to-Consumer Telehealth Platform: Retrospective Analysis of Data From a Cross-Sectional Survey Study.
Συγγραφείς:	Bohl M; Hims & Hers Health, Inc, 2269 Chestnut Street, Suite 523, San Francisco, CA, 94123, United States, 1 6508048434., Governale L; Hims & Hers Health, Inc, 2269 Chestnut Street, Suite 523, San Francisco, CA, 94123, United States, 1 6508048434., Stahl P; Hims & Hers Health, Inc, 2269 Chestnut Street, Suite 523, San Francisco, CA, 94123, United States, 1 6508048434., Beasley K; You Health Medical Groups, San Francisco, CA, United States., Yu J; Hims & Hers Health, Inc, 2269 Chestnut Street, Suite 523, San Francisco, CA, 94123, United States, 1 6508048434.
Πηγή:	JMIR formative research [JMIR Form Res] 2026 Sep 15; Vol. 10, pp. e95561. Date of Electronic Publication: 2026 Sep 15.
Τύπος έκδοσης:	Journal Article
Γλώσσα:	English
Στοιχεία περιοδικού:	Publisher: JMIR Publications Country of Publication: Canada NLM ID: 101726394 Publication Model: Electronic Cited Medium: Internet ISSN: 2561-326X (Electronic) Linking ISSN: 2561326X NLM ISO Abbreviation: JMIR Form Res Subsets: MEDLINE
Imprint Name(s):	Original Publication: Toronto, ON, Canada : JMIR Publications, [2017]-
Ιατρικοί όροι (MeSH):	Telemedicine/standards , Telemedicine/statistics & numerical data , Sexual Health/standards , Sexual Health/statistics & numerical data , Quality of Health Care/standards , Quality of Health Care/statistics & numerical data , Perception*, Humans ; Male ; Retrospective Studies ; Cross-Sectional Studies ; Adult ; Middle Aged ; Surveys and Questionnaires ; Digital Health ; Aged
Περίληψη:	Background: Increasingly, individuals are seeking treatment for sexual health concerns through direct-to-consumer (DTC) telehealth platforms, and there is ongoing debate about whether such platforms can deliver safe and effective care. Objective: The objective of this study was to examine how men who sought sexual health treatment through a large national DTC telehealth platform viewed the quality and safety of their care, and how these perceptions differed from those of men who sought other types of treatment through the platform. Methods: We conducted a retrospective analysis of data gathered from an online survey sent to individuals who accessed treatment through the DTC telehealth platform. Individuals completed the survey between June 30, 2025, and July 3, 2025. The survey consisted of 4 sets of items that asked respondents about their perceptions of the quality and safety of the care they accessed. We used descriptive statistics to summarize individuals' responses to survey items and chi-square tests to compare the responses of those who accessed sexual health treatment with those who accessed other types of treatment. Results: The survey was completed by 497 men who accessed sexual health treatment and 512 men who accessed other types of treatment through the platform. Among sexual health participants, 397 of 497 (≥80%) reported favorable impressions of the quality and safety of care across most survey items. Sexual health participants were more likely than nonsexual health participants to view the online intake as similar to an in-person appointment (χ²1=12.4; P<.001) and more likely to rate the telehealth experience as better than in-person care with respect to privacy and discretion (χ²1=14.8; P<.001); the convenience of managing their care (χ²1=14.9; P<.001); the thoroughness of questions asked during the intake (χ²1=23.5; P<.001); the clarity of treatment options and information (χ²1=17.1; P<.001); the overall sense of safety and medical quality (χ²1=18.2; P<.001); their trust in the care model and medical providers (χ²1=18.2; P<.001); and the transparency about possible side effects and risks (χ²1=12.8; P<.001). Conclusions: Men who accessed sexual health treatment via a national DTC telehealth platform had positive perceptions of the overall quality and safety of care. Their responses to specific survey items may inform future research on the efficacy, quality, and safety of DTC telehealth, as well as product and service development in virtual health care. (© Michael Bohl, Lauren Governale, Peter Stahl, Knox Beasley, Jessica Yu. Originally published in JMIR Formative Research (https://formative.jmir.org).)
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Contributed Indexing:	Keywords: erectile dysfunction; premature ejaculation; quality; safety; sexual dysfunction; sexual health; telehealth
Entry Date(s):	Date Created: 20260915 Date Completed: 20260915 Latest Revision: 20260917
Update Code:	20260917
PubMed Central ID:	PMC13577437
DOI:	10.2196/95561
PMID:	42743439
Βάση Δεδομένων:	MEDLINE

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ISSN:	2561-326X
DOI:	10.2196/95561