Academic Journal

From Emergency Call to Emergency Department Handover: Emergency Medical Dispatch Support for Burn Injury Telephone Triage, Pre-Arrival Instructions and Referral Decisions.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Τίτλος: From Emergency Call to Emergency Department Handover: Emergency Medical Dispatch Support for Burn Injury Telephone Triage, Pre-Arrival Instructions and Referral Decisions.
Συγγραφείς: Unterholzer F; Regional Emergency Dispatch Center, Department of Emergency Medicine, Anaesthesia and Intensive Care, Hospital of Bolzano (SABES-ASDAA), Bolzano-Bozen, Italy; School of Medicine and Surgery, University of Padua, Padua, Italy; Teaching Hospital of Paracelsus Medical University, Bolzano-Bozen, Italy. Electronic address: fabian.unterholzer@sabes.it., La Notte M; Regional Emergency Dispatch Center, Department of Emergency Medicine, Anaesthesia and Intensive Care, Hospital of Bolzano (SABES-ASDAA), Bolzano-Bozen, Italy; Teaching Hospital of Paracelsus Medical University, Bolzano-Bozen, Italy.
Πηγή: The Journal of emergency medicine [J Emerg Med] 2026 Jul; Vol. 86, pp. 92-100. Date of Electronic Publication: 2026 Apr 19.
Τύπος έκδοσης: Journal Article; Review
Γλώσσα: English
Στοιχεία περιοδικού: Publisher: Elsevier Country of Publication: United States NLM ID: 8412174 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 0736-4679 (Print) Linking ISSN: 07364679 NLM ISO Abbreviation: J Emerg Med Subsets: MEDLINE
Imprint Name(s): Publication: <2010>- : New York : Elsevier
Original Publication: New York : Pergamon Press, c1983-
Ιατρικοί όροι (MeSH): Triage*/methods , Triage*/standards , Burns*/therapy , Patient Handoff*/standards , Emergency Medical Dispatch*/methods , Emergency Medical Service Communication Systems*, Emergency Service, Hospital/organization & administration ; Humans ; Referral and Consultation ; Telephone
Περίληψη: Background: Initial burn management often starts at the emergency call. Emergency medical dispatch (EMD) must identify high-risk features, initiate evidence-based first aid, and support safe referral decisions despite uncertainty in burn size and depth.
Study Objective: To synthesize evidence and standards relevant to dispatcher-assisted burn telephone triage, pre-arrival instructions, and destination/referral decisions, and to propose an implementable dispatch-to-emergency department (ED) framework.
Methods: We performed a structured clinical (narrative) review informed by SANRA and complemented by standards and guideline sources. The synthesis provides a core pre-arrival instruction bundle (including cooling with hypothermia safeguards), phenotype-specific add-ons (chemical, electrical, inhalation risk), conservative escalation triggers, and a minimum prenotification dataset to support ED parallel processing.
Conclusions: Standardized, safety-bounded dispatcher scripts and governance across the dispatch-ED interface may reduce harmful first-aid variation, improve timely escalation and burn-center referral, and strengthen handover quality for patients with burn injuries.
(Copyright © 2026 Elsevier Inc. All rights reserved.)
Competing Interests: Declaration of competing interest The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
Contributed Indexing: Keywords: burn center referral; burns; emergency medical dispatch; first aid; pre-arrival instructions; telephone triage
Entry Date(s): Date Created: 20260519 Date Completed: 20260612 Latest Revision: 20260612
Update Code: 20260612
DOI: 10.1016/j.jemermed.2026.04.016
PMID: 42155954
Βάση Δεδομένων: MEDLINE
Περιγραφή
ISSN:0736-4679
DOI:10.1016/j.jemermed.2026.04.016