Academic Journal
Impact of dashboard utilization in the emergency department on the quality of health care: a mixed methods systematic review protocol.
| Τίτλος: | Impact of dashboard utilization in the emergency department on the quality of health care: a mixed methods systematic review protocol. |
|---|---|
| Συγγραφείς: | Kusumawati HI; Department of Basic and Emergency Nursing, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia.; Doctoral Program in Public Health, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia., Yanuar Saifudin IMM; Department of Nursing, Faculty of Medicine, Universitas Tanjungpura, Pontianak, Indonesia., Achmad BF; Department of Basic and Emergency Nursing, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia., Alim S; Department of Basic and Emergency Nursing, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia., Lusiantoro L; Centre for Logistics and Supply Chain Management, Department of Management, Faculty of Economics and Business, Universitas Gadjah Mada, Yogyakarta, Indonesia., Kristanti MS; Department of Basic and Emergency Nursing, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia., Utarini A; Department of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia. |
| Πηγή: | JBI evidence synthesis [JBI Evid Synth] 2026 Jul 01; Vol. 24 (7), pp. 1471-1479. Date of Electronic Publication: 2026 Apr 23. |
| Τύπος έκδοσης: | Journal Article; Research Support, Non-U.S. Gov't |
| Γλώσσα: | English |
| Στοιχεία περιοδικού: | Publisher: Wolters Kluwer Country of Publication: United States NLM ID: 101764819 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 2689-8381 (Electronic) Linking ISSN: 26898381 NLM ISO Abbreviation: JBI Evid Synth Subsets: MEDLINE |
| Imprint Name(s): | Original Publication: [Philadelphia, PA] : Wolters Kluwer, [2020]- |
| Ιατρικοί όροι (MeSH): | Emergency Service, Hospital*/standards , Dashboard Systems* , Quality of Health Care*, Humans ; Systematic Reviews as Topic ; Research Design |
| Περίληψη: | Objective: This review will synthesize the current literature on dashboard utilization in the emergency department (ED) and its impact on the quality of health care. The purpose of the study is to present consolidated evidence to inform health providers and policy makers about the effectiveness of ED dashboard usage in improving aspects of the quality dimension. Introduction: Coordination, decision-making, and medication require timely information supported by an effective information system and management in the ED. The ED dashboard, known as the visual display of the data management system, benefits both clinicians and patients; however, the impact of dashboard utilization on the quality of health care in the ED remains unclear. Eligibility Criteria: This review will focus on quantitative, qualitative, and mixed method studies. The participants will include health care providers and managers who use the dashboard, and patients as the beneficiaries of the application of the ED dashboard. The quantitative component will consider quality-of-care dimensions, including safety, effectiveness, patient-centeredness, timeliness, efficiency, equity, usability, and situational awareness. The qualitative component will consider the user's perspective. Methods: JBI's convergent segregated approach for mixed methods systematic reviews will be followed. Six databases, including PubMed, MEDLINE (Ovid), Web of Science, Scopus, CINAHL Plus (EBSCOhost), and Embase (Embase.com), will be searched for relevant studies. Methodological quality will be assessed using the JBI tools. There will be date or language limitations. Review Registration: PROSPERO CRD42024527492. (Copyright © 2026 JBI.) |
| Competing Interests: | The authors declare no conflicts of interest. |
| References: | Yoo J, Jung KY, Kim T, Lee T, Hwang SY, Yoon H, et al. A real-time autonomous dashboard for the emergency department: 5-year case study. JMIR mHealth uHealth 2018;6(11):1-12. Australian Institute of Health and Welfare. Hospitals at a glance [internet]. AIHW; 2026 [cited 2026 March 18]. Available from: https://www.aihw.gov.au/hospitals/overview/hospitals-at-a-glance . Cairns C, Ashman JJ, Kang K. Emergency department visit rates by selected characteristics: United States, 2022. NCHS Data Brief 2024;(503):1-9. Razimoghadam M, Yaseri M, Effatpanah M, Daroudi R. Changes in emergency department visits and mortality during the COVID-19 pandemic: a retrospective analysis of 956 hospitals. Arch Public Health 2024;82(1):1-12. Ba-Aoum M, Hosseinichimeh N, Triantis KP, Pasupathy K, Sir M, Nestler D. Statistical analysis of factors influencing patient length of stay in emergency departments. Int J Ind Eng Oper Manag 2023;5(3):220-39. Rowe A, Knox M. The impact of the healthcare environment on patient experience in the emergency department: a systematic review to understand the implications for patient-centered design. Heal Environ Res Des J 2023;16(2):310-29. Mostafa R, El-Atawi K. Strategies to measure and improve emergency department performance: a review. Cureus 2024;16(1):1-13. Royal College of Emergency Medicine. Hospitals remain at unsafe levels of bed occupancy, as one in nine faced 12 hour waits in A&Es in December [internet]. RCEM; 2024 [cited 2025 Sep 3]. Available from: https://rcem.ac.uk/press-release/hospitals-remain-at-unsafe-levels-of-bed-occupancy-as-one-in-nine-faced-12-hour-waits-in-aes-in-december/ . Sartini M, Carbone A, Demartini A, Giribone L, Oliva M, Spagnolo AM, et al. Overcrowding in emergency department: causes, consequences, and solutions—a narrative review. Healthcare 2022;10(9):1-13. Selck FW, Decker SL. Health information technology adoption in the emergency department. Health Serv Res 2016;51(1):32-47. Austin EE, Blakely B, Tufanaru C, Selwood A, Braithwaite J, Clay-Williams R. Strategies to measure and improve emergency department performance: a scoping review. Scand J Trauma Resusc Emerg Med 2020;28(1):1-14. Fazaeli S, Yousefi M, Shokoohizadeh M. Development of a dashboard in the emergency department during the COVID-19. Iran Red Crescent Med J 2022;24(11):1-7. Almasi S, Rabiei R, Moghaddasi H, Vahidi-Asl M. Emergency department quality dashboard; a systematic review of performance indicators, functionalities, and challenges. Arch Acad Emerg Med 2021;9(1):1-11. Hertzum M, Simonsen J. Effects of electronic emergency-department whiteboards on clinicians’ time distribution and mental workload. Health Informatics J 2016;22(1):3-20. Dowding D, Randell R, Gardner P, Fitzpatrick G, Dykes P, Favela J, et al. Dashboards for improving patient care: review of the literature. Int J Med Inform 2015;84(2):87-100. Lee SR, Shin S Do, Ro YS, Lee H, Yoon JY. Multimodal quality improvement intervention with dedicated patient flow manager to reduce emergency department length of stay and occupancy: interrupted time series analysis. J Emerg Nurs 2022;48(2):211-223.e3. Patel PB, Combs MA, Vinson DR. Reduction of admit wait times: the effect of a leadership-based program. Acad Emerg Med 2014;21(3):266-73. France DJ, Levin S, Hemphill R, Chen K, Rickard D, Makowski R, et al. Emergency physicians’ behaviors and workload in the presence of an electronic whiteboard. Int J Med Inform 2005;74(10):827-37. Smalley CM, Willner MA, Muir MR, Meldon SW, Borden BL, Delgado FJ, et al. Electronic medical record-based interventions to encourage opioid prescribing best practices in the emergency department. Am J Emerg Med 2020;38(8):1647-51. Marshall ADA, Hasdianda MA, Miyawaki S, Jambaulikar GD, Cao C, Chen P, et al. A pilot of digital whiteboards for improving patient satisfaction in the emergency department: nonrandomized controlled trial. JMIR Form Res 2023;7:e44725:1-13. Institute of Medicine (US) Committee on Quality of Healthcare. Crossing the quality chasm: a new health system for the 21st century. National Academies Press (US); 2001. Tsuchida RE, Haggins AN, Perry M, Chen CM, Medlin RP, Meurer WJ, et al. Developing an electronic health record–derived health equity dashboard to improve learner access to data and metrics. AEM Educ Train 2021;5(S1):S116-20. Yi S, Burke C, Reilly A, Straube S, Graterol J, Peabody CR. Designing and developing a digital equity dashboard for the emergency department. JACEP Open 2023;4(4):1-7. Rabiei R, Almasi S. Requirements and challenges of hospital dashboards: a systematic literature review. BMC Med Inform Decis Mak 2022;22(1):1-11. Lizarondo L, Stern C, Carrier J, Godfrey C, Rieger K, Salmond S, et al. Chapter 8: Mixed methods systematic reviews. In: Aromataris E, Lockwood C, Porritt K, Pilla B, Jordan Z, editors. JBI Manual for Evidence Synthesis [internet]. JBI; 2024 [cited 2025 Sep 3]. Available from: https://synthesismanual.jbi.global . Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ 2021;372. JBI. Critical appraisal tools [internet]. JBI; n.d. [cited 2025 Sep 3]. Available from: https://jbi.global/critical-appraisal-tools . Munn Z, Aromataris E, Tufanaru C, et al. The development of software to support multiple systematic review types. Int J Evid-Based Healthc 2019;17:36-43. Munn Z, Porritt K, Lockwood C, Aromataris E, Pearson A. Establishing confidence in the output of qualitative research synthesis: the ConQual approach. BMC Med Res Methodol 2014;14(1):1-7. Tufanaru C, Munn Z, Aromataris E, and HL Campbell J. Chapter 3: Systematic reviews of effectiveness In: Aromataris E, Lockwood C, Porritt K, Pilla B, Jordan Z, editors. JBI Manual for Evidence Synthesis [internet]. JBI; 2024 [cited 2025 Sep 3]. cited: https://synthesismanual.jbi.global . Lockwood C, Munn Z, and Porritt K. Qualitative research synthesis: methodological guidance for systematic reviewers utilizing meta-aggregation. Int J Evid Based Healthc 2015;13(3):179-87. |
| Contributed Indexing: | Keywords: dashboard; emergency department; health care quality; mixed methods; systematic review |
| Entry Date(s): | Date Created: 20260423 Date Completed: 20260708 Latest Revision: 20260914 |
| Update Code: | 20260915 |
| DOI: | 10.11124/JBIES-25-00191 |
| PMID: | 42021722 |
| Βάση Δεδομένων: | MEDLINE |
| ISSN: | 2689-8381 |
|---|---|
| DOI: | 10.11124/JBIES-25-00191 |