The CRM handbook : by Dyche, Jill

Subjects: “…Customer relations Management.…”

Megaservice : by Μαυροβουνιώτης, Μιχάλης Ι., 1956-

Subjects:

Relationship marketing : by Gordon, Ian, 1952 June 19-

Subjects:

Πελάτης ο προ πάντων και υπέρ όλων προηγούμενος by Ρουχωτάς, Μάκης, 1923-2012

Subjects:

How to be better at ... customer care by Foster, Timothy R. V.

Subjects: “…Customer relations.…”

The customer loyalty pyramid by Lowenstein, Michael W. 1942-

Subjects:

Διαχείριση πελατειακών σχέσεων και μάρκετινγκ τουριστικών προορισμών = by Βασιλειάδης, Χρήστος Α.

Subjects: “…Customer relations Management.…”

High performance sales organizations :

Subjects:

Customer relationship management :

Subjects: “…Customer relations Management.…”

CRM at the speed of light : by Greenberg, Paul

Subjects: “…Customer relations Management.…”

Consumers and services by Gabbott, Mark

Subjects: “…Customer relations.…”

Email marketing : by Sterne, Jim, 1955-

Subjects:

Customer loyalty : by Griffin, Jill

Subjects:

Customer loyalty and success by Lynch, James J.

Subjects:

The essential guide to knowledge management : by Tiwana, Amrit 1974-

Subjects:

Beyond customer satisfaction to customer loyalty : by Bhote, Keki R. 1925-

Subjects:

Improving customer satisfaction, loyalty, and profit : by Johnson, Michael d.

Subjects:

Πελάτες που μετράνε by Cram, Tony

Subjects:

Mass customization : by Chandra, Charu

Subjects:

The new age of innovation : by Prahalad, C. K., Krishnan, M. S. (Mayuram S.)

Subjects: