Παραπομπή σε μορφή APA (7η εκδ.)

Creech, B. (1994). The five pillars of TQM: How to make total quality management work for you. Truman Talley Books/Plume.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Creech, Bill. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Plume, 1994.

Παραπομπή σε μορφή MLA (9th εκδ.)

Creech, Bill. The Five Pillars of TQM: How to Make Total Quality Management Work for You. Truman Talley Books/Plume, 1994.