Thyne, M., & Laws, E. (2004). Hospitality, tourism, and lifestyle concepts:: Implications for quality management and customer satisfaction. Haworth Hospitality Press.
Παραπομπή σε μορφή Chicago (17η εκδ.)Thyne, Maree, και Eric Laws. Hospitality, Tourism, and Lifestyle Concepts:: Implications for Quality Management and Customer Satisfaction. New York: Haworth Hospitality Press, 2004.
Παραπομπή σε μορφή MLA (9th εκδ.)Thyne, Maree, και Eric Laws. Hospitality, Tourism, and Lifestyle Concepts:: Implications for Quality Management and Customer Satisfaction. Haworth Hospitality Press, 2004.
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