Delivering excellent service quality in aviation : a practical guide for internal and external service providers
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Aldershot, England :
Ashgate,
c2006
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| Subjects: | |
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| Physical Description: | xvi, 192 σ.; εικ.; 24 εκ. |
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| Bibliography: | Βιβλιογραφία : σ. [187]-188. Ευρετήριο |
| ISBN: | 978-0-7546-4725-6 0-7546-4725-0 |