Running an effective help desk
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| Κύριος συγγραφέας: | |
|---|---|
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Δημοσίευση: |
New York :
John Wiley & Sons,
c1994
|
| Έκδοση: | 2nd ed. |
| Θέματα: | |
| Ετικέτες: |
Προσθήκη ετικέτας
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MARC
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| 020 | |a 0-471-24816-9 | ||
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| 040 | |a GR-MY-UA |b gre |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 004.0688 | |
| 100 | 1 | |a Czegel, Barbara |d 1953- | |
| 245 | 1 | 0 | |a Running an effective help desk / |c Barbara Czegel |
| 250 | |a 2nd ed. | ||
| 260 | |a New York : |b John Wiley & Sons, |c c1994 | ||
| 300 | |a xxi, 376 p.; |b ill.; |c 25 cm. | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 0 | 0 | |a Computer industry |x Customer services |x Management. |
| 650 | 0 | 0 | |a Electronic office machine industry |x Customer services |x Management. |
| 650 | 0 | 0 | |a Customer services |x Management. |
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| 922 | |a 3ΕΛΗ |b 199901 |c ΚΠΣ |d GLORY | ||