APA (7th ed.) Citation

Ganesh, A., O'Connell, N., & Wischik, D. (2004). Big queues. Springer.

Chicago Style (17th ed.) Citation

Ganesh, Ayalvadi, Neil O'Connell, and Damon Wischik. Big Queues. Berlin ; New York: Springer, 2004.

MLA (9th ed.) Citation

Ganesh, Ayalvadi, et al. Big Queues. Springer, 2004.