Managing services : using technology to create value
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| Main Author: | Davis, Mark M. |
|---|---|
| Other Authors: | Heineke, Janelle N. |
| Format: | Book |
| Language: | English |
| Published: |
Boston :
McGraw-Hill/Irwin,
c2003
|
| Series: | Irwin/McGraw-Hill series in operations and decision sciences
|
| Subjects: | |
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