Managing services : using technology to create value
Αποθηκεύτηκε σε:
| Κύριος συγγραφέας: | |
|---|---|
| Άλλοι συγγραφείς: | |
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Δημοσίευση: |
Boston :
McGraw-Hill/Irwin,
c2003
|
| Σειρά: | Irwin/McGraw-Hill series in operations and decision sciences
|
| Θέματα: | |
| Ετικέτες: |
Προσθήκη ετικέτας
Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!
|
MARC
| LEADER | 00000nam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | 1/65861 | ||
| 008 | 041116s2003 eng d | ||
| 020 | |a 0-07-119477-0 (pbk.) | ||
| 020 | |a 0-07-246426-7 (hbk.) | ||
| 035 | |l 10075294 | ||
| 040 | |a GR-MY-UA |b gre |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658 |2 (21) | |
| 100 | 1 | |a Davis, Mark M. | |
| 245 | 1 | 0 | |a Managing services : |b using technology to create value / |c Mark M. Davis, Janelle Heineke |
| 260 | |a Boston : |b McGraw-Hill/Irwin, |c c2003 | ||
| 300 | |a xvii, 443 σ.; |b διαγ.; |c 26 εκ. | ||
| 490 | 1 | |a McGraw-Hill/Irwin series Operations and decision sciences | |
| 504 | |a Περιλαμβάνει ευρετήριο | ||
| 650 | 0 | 0 | |a Service industries |x Technological innovations |x Management. |
| 650 | 0 | 0 | |a Value analysis (Cost control) |
| 650 | 0 | 0 | |a Customer relations |x Management. |
| 700 | 1 | |a Heineke, Janelle N. | |
| 830 | 0 | |a Irwin/McGraw-Hill series in operations and decision sciences | |
| 852 | |a INST |b CHIOS |e 20041116 |h 658 DAV |p 005200022696 |q 005200022696 |t BK |y 0 | ||
| 852 | |a INST |b CHIOS |e 20041116 |h 658 DAV |p 005200022699 |q 005200022699 |t BK |y 0 | ||
| 901 | |a BIBL2-2004-3 | ||
| 909 | |a Χ |b 113241 | ||
| 909 | |a Χ |b 116476 | ||
| 922 | |a 2ΕΛΗ |b 200408 |c ΤΔΕ |d ΜΙΧΑΛΟΠΟΥΛΟΣ | ||
| 950 | |a 112-2004-10-05 | ||
| 950 | |a 112-2004-06-11 | ||
| 970 | |a ΣΑΛΑΜΟΥΡΑ |b ΜΑΡΙΑ |z 2004/12/02 | ||