Παραπομπή σε μορφή APA (7η εκδ.)

Looy, B. v., Gemmel, P., & Dierdonck, R. v. (2003). Services management: An integrated approach (2nd ed.). Prentice Hall / Financial Times.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Looy, Bart van, Paul Gemmel, και R. van Dierdonck. Services Management: An Integrated Approach. 2nd ed. Harlow, England: Prentice Hall / Financial Times, 2003.

Παραπομπή σε μορφή MLA (9th εκδ.)

Looy, Bart van, et al. Services Management: An Integrated Approach. 2nd ed. Prentice Hall / Financial Times, 2003.