CRM at the speed of light : essential customer strategies for the 21st century
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill/Osborne,
c2004
|
| Edition: | 3η εκδ. |
| Subjects: | |
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| 100 | 1 | |a Greenberg, Paul. | |
| 245 | 1 | 0 | |a CRM at the speed of light : |b essential customer strategies for the 21st century / |c Paul Greenberg |
| 250 | |a 3η εκδ. | ||
| 260 | |a New York : |b McGraw-Hill/Osborne, |c c2004 | ||
| 300 | |a xviii, 670 σ.; |c 24 εκ. | ||
| 504 | |a Περιέχει βιβλιογραφικές αναφορές και ευρετήριο | ||
| 650 | 0 | 0 | |a Customer relations |x Management. |
| 650 | 0 | 0 | |a Electronic commerce. |
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| 970 | |a ΠΟΥΡΝΑΡΑΣ |b ΔΗΜΗΤΡΗΣ |z 2004/11/12 | ||