The CRM handbook : a business guide to customer relationship management
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston :
Addison Wesley,
c2002
|
| Series: | Addison-Wesley information technology series
|
| Subjects: | |
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| 100 | 1 | |a Dyche, Jill. | |
| 245 | 1 | 4 | |a The CRM handbook : |b a business guide to customer relationship management / |c Jill Dyche |
| 260 | |a Boston : |b Addison Wesley, |c c2002 | ||
| 300 | |a xxiv, 307 σ.; |b εικ.; |c 24 εκ. | ||
| 490 | 1 | |a Addison-Wesley information technology series | |
| 504 | |a Περιέχει βιβλιογραφικές αναφορές και ευρετήριο | ||
| 650 | 0 | 0 | |a Customer relations |x Management. |
| 830 | 0 | |a Addison-Wesley information technology series | |
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| 970 | |a ΜΑΛΑΓΑΡΗ |b ΦΩΤΕΙΝΗ |z 2004/11/01 | ||