rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Best practices in customer service
  type of resource: text
  origin info:
    place:
      place term: Amherst
    place:
      place term: New York
    publisher: HRD Press
    publisher: Amacom
    date issued: 1999
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xvii, 414 σ.; εικ.; 28 εκ.
  note: edited by Ron Zemke and John A. Woods
  subject:
    topic: Customer services
  subject:
    topic: Consumer satisfaction
  subject:
    topic: Public relations
  classification: 658.812
  identifier: 0-8144-7028-9 (pbk.)
  location:
    physical location: INST CHIOS 20041020
  record info:
    record content source: GR-MY-UA
    record creation date: 041020
    record identifier: 1/63391
    language of cataloging:
      language term: gre