Παραπομπή σε μορφή APA (7η εκδ.)

Palmer, A. (1995). Tutors' manual with tests and transparency masters to accompany principles of services marketing. McGraw-Hill Book Company.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Palmer, Adrian. Tutors' Manual with Tests and Transparency Masters to Accompany Principles of Services Marketing. London: McGraw-Hill Book Company, 1995.

Παραπομπή σε μορφή MLA (9th εκδ.)

Palmer, Adrian. Tutors' Manual with Tests and Transparency Masters to Accompany Principles of Services Marketing. McGraw-Hill Book Company, 1995.