Bassett, G. A. (1992). Operations management for service industries: Competing in the service area. Quorum Books.
Chicago Style (17th ed.) CitationBassett, Glenn A. Operations Management for Service Industries: Competing in the Service Area. Westport, Connecticut: Quorum Books, 1992.
MLA (9th ed.) CitationBassett, Glenn A. Operations Management for Service Industries: Competing in the Service Area. Quorum Books, 1992.
Warning: These citations may not always be 100% accurate.