Jones, P., Palmer, J., Osterweil, C., & Whitehead, D. (1996). Delivering exceptional performance: Aligning the potential of organizations, teams and individuals. Pitman.
Παραπομπή σε μορφή Chicago (17η εκδ.)Jones, Pam, Joy Palmer, Carole Osterweil, και Diana Whitehead. Delivering Exceptional Performance: Aligning the Potential of Organizations, Teams and Individuals. London: Pitman, 1996.
Παραπομπή σε μορφή MLA (9th εκδ.)Jones, Pam, et al. Delivering Exceptional Performance: Aligning the Potential of Organizations, Teams and Individuals. Pitman, 1996.
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