Swartz, T. A., & Iacobucci, D. (2000). Handbook of services marketing & management. Sage Publications.
Chicago Style (17th ed.) CitationSwartz, Teresa A., and Dawn Iacobucci. Handbook of Services Marketing & Management. Thousand Oaks: Sage Publications, 2000.
MLA (9th ed.) CitationSwartz, Teresa A., and Dawn Iacobucci. Handbook of Services Marketing & Management. Sage Publications, 2000.
Warning: These citations may not always be 100% accurate.