Παραπομπή σε μορφή APA (7η εκδ.)

Klassen, R. D., & Menor, L. J. (2006). Cases in operations management: Building customer value through world-class operations. Sage Publications.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Klassen, Robert David, και Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Thousand Oaks, California: Sage Publications, 2006.

Παραπομπή σε μορφή MLA (9th εκδ.)

Klassen, Robert David, και Larry J. Menor. Cases in Operations Management: Building Customer Value Through World-class Operations. Sage Publications, 2006.