Παραπομπή σε μορφή APA (7η εκδ.)

Jeston, J., Nelis, J., & Davenport, T. (2006). Business process management: Practical guidelines to successful implementations. Butterworth-Heinemann.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Jeston, John, JOhan Nelis, και Tom Davenport. Business Process Management: Practical Guidelines to Successful Implementations. Burlington, MA: Butterworth-Heinemann, 2006.

Παραπομπή σε μορφή MLA (9th εκδ.)

Jeston, John, et al. Business Process Management: Practical Guidelines to Successful Implementations. Butterworth-Heinemann, 2006.