This is service design thinking :

This is service design thinking : basics, tools, cases

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Bibliographic Details
Other Authors: Stickdorn, Marc (Editor), Schneider, Jakob (Editor)
Format: Book
Language:English
Published: Amsterdam : BIS Pub., 2013.
Edition:4th printing.
Subjects:
Service industries > Management.
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Description
Physical Description:373 σ. : εικ. ; 24 εκ.
Bibliography:Βιβλιογραφία: σ. 340-365. Ευρετήριο.
ISBN:9789063692568

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