Measuring customer satisfaction
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Menlo Park, Cal. :
Crisp Publications,
c1993
|
| Series: | Fifty-Minute series
|
| Subjects: | |
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| LEADER | 00000nam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | 1/53302 | ||
| 008 | 040329s1993 eng d | ||
| 020 | |a 1-56052-178-3 | ||
| 035 | |l 10073076 | ||
| 040 | |a GR-MY-UA |b gre |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658.812 | |
| 100 | 1 | |a Gerson, Richard F. | |
| 245 | 1 | 0 | |a Measuring customer satisfaction / |c Richard F. Gerson |
| 260 | |a Menlo Park, Cal. : |b Crisp Publications, |c c1993 | ||
| 300 | |a 112 σ. |b διαγρ., εικ., πιν. | ||
| 490 | 1 | |a Fifty-Minute series | |
| 650 | 0 | 0 | |a Consumer satisfaction. |
| 650 | 0 | 0 | |a Customer services. |
| 830 | 0 | |a Fifty-Minute series | |
| 852 | |a INST |b CHIOS |e 20040329 |h 658.812 GER |p 005200023274 |q 005200023274 |t BK |y 0 | ||
| 901 | |a BIBL2-2004-1 | ||
| 909 | |a Χ |b 106103 | ||
| 922 | |a 2ΕΛΗ |b 200309 |c ΤΔΕ |d ΠΑΠΑΣΩΤΗΡΙΟΥ | ||
| 950 | |a 112-2002-10-10 | ||
| 970 | |a ΒΑΣΙΛΑΚΗ |b ΝΙΚΗ |z 2004/04/19 | ||