Gatiss, G. F. (1996). Total quality management: A total quality approach. Cassell.
Chicago Style (17th ed.) CitationGatiss, Gordon F. Total Quality Management: A Total Quality Approach. New York: Cassell, 1996.
MLA (9th ed.) CitationGatiss, Gordon F. Total Quality Management: A Total Quality Approach. Cassell, 1996.
Warning: These citations may not always be 100% accurate.