APA (7th ed.) Citation

Dahlgaard, J. J., Kristensen, K., & Kanji, G. K. (1998). Fundamentals of total quality management: Process analysis and improvement. Chapman & Hall.

Chicago Style (17th ed.) Citation

Dahlgaard, J. J., Kai Kristensen, and Gopal K. Kanji. Fundamentals of Total Quality Management: Process Analysis and Improvement. London: Chapman & Hall, 1998.

MLA (9th ed.) Citation

Dahlgaard, J. J., et al. Fundamentals of Total Quality Management: Process Analysis and Improvement. Chapman & Hall, 1998.