APA (7th ed.) Citation

Arthur, L. J. (1993). Irproving Software Quality: An Insider's guide to TQM. John Wiley.

Chicago Style (17th ed.) Citation

Arthur, Lowell Jay. Irproving Software Quality: An Insider's Guide to TQM. New York: John Wiley, 1993.

MLA (9th ed.) Citation

Arthur, Lowell Jay. Irproving Software Quality: An Insider's Guide to TQM. John Wiley, 1993.