APA (7th ed.) Citation

Kaplan, C., Clark, R., & Tang, V. (1995). Secrets of Software quality: 40 Innovations from IBM. McGraw-Hill.

Chicago Style (17th ed.) Citation

Kaplan, Craig, Ralph Clark, and Victor Tang. Secrets of Software Quality: 40 Innovations from IBM. New York: McGraw-Hill, 1995.

MLA (9th ed.) Citation

Kaplan, Craig, et al. Secrets of Software Quality: 40 Innovations from IBM. McGraw-Hill, 1995.