Carr, D. K., & Johansson, H. J. (1995). Best practices in reengineering: What works and what doesn't in the reengineering process. McGraw-Hill.
Παραπομπή σε μορφή Chicago (17η εκδ.)Carr, David K., και Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process. New York: McGraw-Hill, 1995.
Παραπομπή σε μορφή MLA (9th εκδ.)Carr, David K., και Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process. McGraw-Hill, 1995.
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