Παραπομπή σε μορφή APA (7η εκδ.)

Born, G. (1994). Process management to quality improvement: The way to design, document and re-engineer business systems. John Wiley & Sons.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Born, Gary. Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business Systems. Chichester: John Wiley & Sons, 1994.

Παραπομπή σε μορφή MLA (9th εκδ.)

Born, Gary. Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business Systems. John Wiley & Sons, 1994.