Building & managing a world class IT help desk
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Osborne/McGraw-Hill,
c2001
|
| Subjects: | |
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| 008 | 031030s2001 eng d | ||
| 020 | |a 0-07-213237-X | ||
| 035 | |l 10071470 | ||
| 040 | |a GR-MY-UA |b gre |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 004.0688 | |
| 100 | 1 | |a Wooten, Bob. | |
| 245 | 1 | 0 | |a Building & managing a world class IT help desk / |c Bob Wooten |
| 260 | |a New York : |b Osborne/McGraw-Hill, |c c2001 | ||
| 300 | |a xvi, 583 p.; |b ill.; |c 24 cm. | ||
| 504 | |a Includes index | ||
| 650 | 0 | 0 | |a Computer technical support. |
| 852 | |a INST |b SAMOS |e 20031030 |h 004.0688 WOO |p 005300023731 |q 005300023731 |t BK |y 0 | ||
| 901 | |a BIBL3-2003-3 | ||
| 909 | |a Σ |b 099307 | ||
| 970 | |a ΠΟΥΡΝΑΡΑΣ |b ΔΗΜΗΤΡΗΣ |z 2003/10/30 | ||