Quality value banking : Effective management systems that increase earnings, lower costs, and provide competitive customer service

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Bibliographic Details
Main Author: Gray, Janet L.
Other Authors: Harvey, Thomas W.
Format: Book
Language:English
Published: New York, Chichester : John Wiley & sons, 1992
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Description
Item Description:Includes glossary and index
Physical Description:232 p.
ISBN:0-471-55009-4