rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Service operations management
    sub title: improving service delivery
  name:
    name part: Johnston, Robert.
    role:
      role term: creator
  name:
    name part: Clark, Graham.
  name:
    name part: Shulver, Michael.
  type of resource: text
  origin info:
    place:
      place term: Harlow
    publisher: Pearson
    date issued: c2012
    date issued: 2012
    edition: 4th ed.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xxii, 462 σ.; διαγρ., εικ., πίν.; 27 εκ.
  note: Robert Johnston, Graham Clark and Michael Shulver
  note: Περιέχει βιβλιογραφικές παραπομπές και ευρετήριο
  subject:
    topic: Customer services
    topic: Management
  subject:
    topic: Service industries
    topic: Management
  classification: 658.812
  identifier: 978-0-273-74048-3 (pbk.)
  location:
    physical location: INST CHIOS 20131114
  record info:
    record content source: GR-MY-UA
    record creation date: 131114
    record identifier: 1/38309
    language of cataloging:
      language term: gre