APA (7th ed.) Citation

Bruton, N. (1997). How to manage the I.T. helpdesk. Butterworth Heinemann.

Chicago Style (17th ed.) Citation

Bruton, Noel. How to Manage the I.T. Helpdesk. Oxford: Butterworth Heinemann, 1997.

MLA (9th ed.) Citation

Bruton, Noel. How to Manage the I.T. Helpdesk. Butterworth Heinemann, 1997.

Warning: These citations may not always be 100% accurate.