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950724s1991 eng d |
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|a 658
|2 (20)
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| 100 |
1 |
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|a Normann, Richard
|d 1943-
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| 245 |
1 |
0 |
|a Service management :
|b strategy and leadership in service business /
|c Richard Normann
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| 250 |
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|a 2nd ed.
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| 260 |
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|a Chichester :
|a New York :
|b Wiley,
|c c1991
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| 300 |
|
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|a xv, 185 σ.;
|b εικ.;
|c 25 εκ.
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| 504 |
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|a Περιλαμβάνει βιβλιογραφικές παραπομπές (σ. [177]-179) και ευρετήριο
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| 650 |
0 |
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|a Service industries
|x Management.
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| 852 |
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|a INST
|b CHIOS
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| 909 |
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|a Χ
|b 040310
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|a Χ
|b 022681
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