Παραπομπή σε μορφή APA (7η εκδ.)

Kandampully, J., Mok, C., & Sparks, B. (2001). Service quality management in hospitality, tourism, and leisure. Haworth Hospitality Press.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Kandampully, Jay, Connie Mok, και Beverley Sparks. Service Quality Management in Hospitality, Tourism, and Leisure. New York: Haworth Hospitality Press, 2001.

Παραπομπή σε μορφή MLA (9th εκδ.)

Kandampully, Jay, et al. Service Quality Management in Hospitality, Tourism, and Leisure. Haworth Hospitality Press, 2001.