Customer service and support : implementing effective strategies
Αποθηκεύτηκε σε:
| Κύριος συγγραφέας: | |
|---|---|
| Άλλοι συγγραφείς: | |
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Δημοσίευση: |
London :
Pitman publishing,
1993
|
| Σειρά: | Financial Times/Pitman Publishing series
|
| Θέματα: | |
| Ετικέτες: |
Προσθήκη ετικέτας
Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!
|
MARC
| LEADER | 00000nam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | 1/21413 | ||
| 008 | 960709s1993 eng d | ||
| 020 | |a 0-273-03273-9 | ||
| 035 | |l 10021711 | ||
| 040 | |a GR-MY-UA |b gre |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658.812 | |
| 100 | 1 | |a Armistead, Colin G. | |
| 245 | 1 | 0 | |a Customer service and support : |b implementing effective strategies / |c Colin G.Armistead, Graham Clark |
| 260 | |a London : |b Pitman publishing, |c 1993 | ||
| 300 | |a 290 p. | ||
| 490 | 1 | |a Financial Times/Pitman Publishing series | |
| 500 | |a Includes index | ||
| 650 | 0 | 0 | |a Customer services. |
| 650 | 0 | 0 | |a Customer services |x Management. |
| 700 | 1 | |a Clark, Graham. | |
| 830 | 0 | |a Financial Times/Pitman Publishing series | |
| 852 | |a INST |b CHIOS |e 19960709 |h 658.812 ARM |p 005200004229 |q 005200004229 |t BK |y 0 | ||
| 909 | |a Χ |b 027684 | ||