Service management : strategy and leadership in service business
Αποθηκεύτηκε σε:
| Κύριος συγγραφέας: | |
|---|---|
| Μορφή: | Βιβλίο |
| Γλώσσα: | English |
| Δημοσίευση: |
Chichester ; New York :
Wiley,
c2000
|
| Έκδοση: | 3rd ed. |
| Θέματα: | |
| Ετικέτες: |
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| 040 | |a GR-MY-UA |b gre |e aacr | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658 | |
| 100 | 1 | |a Normann, Richard |d 1943- | |
| 245 | 1 | 0 | |a Service management : |b strategy and leadership in service business / |c Richard Normann |
| 250 | |a 3rd ed. | ||
| 260 | |a Chichester ; New York : |b Wiley, |c c2000 | ||
| 300 | |a xiii, 234 p.; |c 23 cm. | ||
| 504 | |a Includes bibliographical references and index | ||
| 650 | 0 | 0 | |a Service industries |x Management. |
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| 970 | |a ΜΑΛΑΓΑΡΗ |b ΦΩΤΕΙΝΗ |z 2001/04/04 | ||