APA (7th ed.) Citation

Costin, H. I. (1999). Strategies for quality improvement: TQM, reengineering, and ISO 9000 (2nd ed.). Dryden Press.

Chicago Style (17th ed.) Citation

Costin, Harry Ivan. Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000. 2nd ed. Fort Worth: Dryden Press, 1999.

MLA (9th ed.) Citation

Costin, Harry Ivan. Strategies for Quality Improvement: TQM, Reengineering, and ISO 9000. 2nd ed. Dryden Press, 1999.