Satisfaction : a behavioral perspective on the consumer

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Bibliographic Details
Main Author: Oliver, Richard L., 1945-2016
Format: Book
Language:English
Published: New York : McGraw-Hill, c1997.
Series:McGraw-Hill series in marketing
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Description
Physical Description:xvi, 432 σ. ; 24 εκ.
Bibliography:Περιλαμβάνει βιβλιογραφικές παραπομπές και ευρετήριο.
ISBN:0071154124