APA (7th ed.) Citation

Lientz, B. P., & Rea, K. P. (2000). 2001 Professional's guide to process improvement: Maximizing profit, efficiency, and growth. Harcourt Professional Publishing.

Chicago Style (17th ed.) Citation

Lientz, Bennet P., and Kathryn P. Rea. 2001 Professional's Guide to Process Improvement: Maximizing Profit, Efficiency, and Growth. San Diego: Harcourt Professional Publishing, 2000.

MLA (9th ed.) Citation

Lientz, Bennet P., and Kathryn P. Rea. 2001 Professional's Guide to Process Improvement: Maximizing Profit, Efficiency, and Growth. Harcourt Professional Publishing, 2000.