Service management : operations, strategy, information technology

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Bibliographic Details
Main Author: Fitzsimmons, James A.
Other Authors: Fitzsimmons, Mona J., Bordoloi, Sanjeev
Format: Book
Language:English
Published: New York : McGraw-Hill, c2014.
Edition:8th ed.
Series:McGraw-Hill/Irwin series operations and decision sciences
Subjects:
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245 1 0 |a Service management :   |b operations, strategy, information technology /   |c James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.  
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490 1 |a (The McGraw-hill/Irwin series in operations and decision sciences) 
504 |a Περιλαμβάνει βιβλιογραφίες και ευρετήρια.  
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700 1 |a Bordoloi, Sanjeev. 
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