Report
Computer-Based Training for Loan Counselors.
| Τίτλος: | Computer-Based Training for Loan Counselors. |
|---|---|
| Γλώσσα: | English |
| Συγγραφείς: | Bonello, David, Cavagnol, Richard M. |
| Πηγή: | Performance Improvement. Sep 1996 35(8):20-24. |
| Peer Reviewed: | Y |
| Page Count: | 5 |
| Ημερομηνία έκδοσης: | 1996 |
| Τύπος εγγράφου: | Reports - Evaluative Journal Articles |
| Descriptors: | Computer Assisted Instruction, Computer System Design, Cost Effectiveness, Improvement, Instructional Design, Job Training, Organizational Effectiveness, Program Development, Program Effectiveness, Program Validation, Self Evaluation (Groups), Time Management |
| Περίληψη: | A mortgage services company conducted a cost benefit analysis of a computer-based training program for its payment application process. A test group showed a 21% increase in speed of making payments, an 81% increase in accuracy, a reduction of average training time by nearly 65%, and improved morale. Program design, development, authoring, and validation are discussed. (PEN) |
| Entry Date: | 1997 |
| Αριθμός Καταχώρησης: | EJ529763 |
| Βάση Δεδομένων: | ERIC |
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