Dissertation/ Thesis
Προβολή σε EDS

Sustainability implementation and management in organizations. Proposal of framework, methodologies and business intelligence computer tools.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Τίτλος: Sustainability implementation and management in organizations. Proposal of framework, methodologies and business intelligence computer tools.
Συγγραφείς: Ferrer Estévez, María
Συνεισφορές: University/Department: Universitat Jaume I. Escola de Doctorat
Thesis Advisors: Chalmeta, Ricardo, Pucheta-Martínez, María Consuelo
Πηγή: TDX (Tesis Doctorals en Xarxa)
Στοιχεία εκδότη: Universitat Jaume I, 2024.
Έτος έκδοσης: 2024
Φυσική περιγραφή: 147 p.
Θεματικοί όροι: Sustainability, SGDs, Management, Implementation, Tools, Customer relationship management, Economia i empresa
Περιγραφή: Compendi d'articles. Doctorat internacional.
Description (Translated): The thesis, titled "Sustainability Implementation and Management in Organizations: Proposal of Framework, Methodologies, and Business Intelligence Computer Tools," explores the integration of sustainability into organizational practices, focusing on two contexts: incorporating the Sustainable Development Goals (SDGs) and sustainable practices within higher education institutions, as well as the Sustainable Customer Relationship Management (SCRM). The main objective is to address research gaps and enhance managerial practices related to sustainability implementation and management. Practical tools are presented to guide organizations on their sustainability journey, including information systems and Business Intelligence tools explicitly aimed at creating a positive societal impact. These tools serve as resources, translating abstract sustainability concepts into actionable strategies and facilitating organizations in advancing towards sustainable objectives. The research employs a dual approach, using exploratory research to identify and structure new issues and constructive research to develop corresponding solutions. Systematic literature reviews on education and SDGs and SCRM provide insights into key aspects of the research topics, aiding in organizing the field. Constructive research is evident in the formulation of three tools: the SDG4-IRIS framework, the Sustainable Balanced Scorecard (SBSC) methodology, and the nine-phase methodology for SCRM. The thesis advances the theoretical and practical domains of sustainability implementation and management. It enhances understanding of sustainable practices across diverse organizational contexts and identifies gaps and future research needs. The proposed tools—the SDG4-IRIS Framework, SBSC methodology, and nine-phase SCRM methodology—foster sustainability practical implementation and management in organizations. In conclusion, the thesis contributions extend beyond individual chapters, providing organizations with practical tools, frameworks, and insights for their sustainability journey. Acknowledging limitations, the thesis serves as a valuable resource for scholars, practitioners, and decision-makers navigating the complexities of integrating sustainability into organizational practices. Furthermore, it has resulted in the publication of three papers in international journals, with a fourth paper currently under revision.
Programa de Doctorat en Economia i Empresa
Τύπος εγγράφου: Dissertation/Thesis
Περιγραφή αρχείου: application/pdf
Γλώσσα: English
DOI: 10.6035/14102.2024.801311
Σύνδεσμος πρόσβασης: http://hdl.handle.net/10803/690120
Rights: L'accés als continguts d'aquesta tesi queda condicionat a l'acceptació de les condicions d'ús establertes per la següent llicència Creative Commons: http://creativecommons.org/licenses/by-sa/4.0/
Αριθμός Καταχώρησης: edstdx.10803.690120
Βάση Δεδομένων: TDX
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  – Url: http://hdl.handle.net/10803/690120#
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  Data: Sustainability implementation and management in organizations. Proposal of framework, methodologies and business intelligence computer tools.
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  Data: <searchLink fieldCode="AR" term="%22Ferrer+Estévez%2C+María%22">Ferrer Estévez, María</searchLink>
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  Data: University/Department: Universitat Jaume I. Escola de Doctorat
– Name: Author
  Label: Thesis Advisors
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  Data: Chalmeta, Ricardo<br />Pucheta-Martínez, María Consuelo
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  Data: TDX (Tesis Doctorals en Xarxa)
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  Data: Universitat Jaume I, 2024.
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  Data: 2024
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  Data: 147 p.
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  Data: <searchLink fieldCode="DE" term="%22Sustainability%22">Sustainability</searchLink><br /><searchLink fieldCode="DE" term="%22SGDs%22">SGDs</searchLink><br /><searchLink fieldCode="DE" term="%22Management%22">Management</searchLink><br /><searchLink fieldCode="DE" term="%22Implementation%22">Implementation</searchLink><br /><searchLink fieldCode="DE" term="%22Tools%22">Tools</searchLink><br /><searchLink fieldCode="DE" term="%22Customer+relationship+management%22">Customer relationship management</searchLink><br /><searchLink fieldCode="DE" term="%22Economia+i+empresa%22">Economia i empresa</searchLink>
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  Data: Compendi d'articles. Doctorat internacional.
– Name: Abstract
  Label: Description (Translated)
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  Data: The thesis, titled "Sustainability Implementation and Management in Organizations: Proposal of Framework, Methodologies, and Business Intelligence Computer Tools," explores the integration of sustainability into organizational practices, focusing on two contexts: incorporating the Sustainable Development Goals (SDGs) and sustainable practices within higher education institutions, as well as the Sustainable Customer Relationship Management (SCRM). The main objective is to address research gaps and enhance managerial practices related to sustainability implementation and management. Practical tools are presented to guide organizations on their sustainability journey, including information systems and Business Intelligence tools explicitly aimed at creating a positive societal impact. These tools serve as resources, translating abstract sustainability concepts into actionable strategies and facilitating organizations in advancing towards sustainable objectives. The research employs a dual approach, using exploratory research to identify and structure new issues and constructive research to develop corresponding solutions. Systematic literature reviews on education and SDGs and SCRM provide insights into key aspects of the research topics, aiding in organizing the field. Constructive research is evident in the formulation of three tools: the SDG4-IRIS framework, the Sustainable Balanced Scorecard (SBSC) methodology, and the nine-phase methodology for SCRM. The thesis advances the theoretical and practical domains of sustainability implementation and management. It enhances understanding of sustainable practices across diverse organizational contexts and identifies gaps and future research needs. The proposed tools—the SDG4-IRIS Framework, SBSC methodology, and nine-phase SCRM methodology—foster sustainability practical implementation and management in organizations. In conclusion, the thesis contributions extend beyond individual chapters, providing organizations with practical tools, frameworks, and insights for their sustainability journey. Acknowledging limitations, the thesis serves as a valuable resource for scholars, practitioners, and decision-makers navigating the complexities of integrating sustainability into organizational practices. Furthermore, it has resulted in the publication of three papers in international journals, with a fourth paper currently under revision.<br />Programa de Doctorat en Economia i Empresa
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  Data: L'accés als continguts d'aquesta tesi queda condicionat a l'acceptació de les condicions d'ús establertes per la següent llicència Creative Commons: http://creativecommons.org/licenses/by-sa/4.0/
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      – SubjectFull: Sustainability
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      – SubjectFull: SGDs
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      – SubjectFull: Management
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      – SubjectFull: Implementation
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      – SubjectFull: Tools
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      – SubjectFull: Customer relationship management
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      – SubjectFull: Economia i empresa
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