APA (7th ed.) Citation

Elstermann, M., & Lederer, M. (2025). Subject-Oriented Business Process Management. Process Customer Satisfaction and Process Excellence.

Chicago Style (17th ed.) Citation

Elstermann, Matthes, and Matthias Lederer. Subject-Oriented Business Process Management. Process Customer Satisfaction and Process Excellence. 2025.

MLA (9th ed.) Citation

Elstermann, Matthes, and Matthias Lederer. Subject-Oriented Business Process Management. Process Customer Satisfaction and Process Excellence. 2025.

Warning: These citations may not always be 100% accurate.