Castillo, D., & Farrugia, L. (2025). Unveiling customer expectations of chatbot interactions: A systematic literature review and research agenda. https://doi.org/10.1080/10447318.2025.2588815
Παραπομπή σε μορφή Chicago (17η εκδ.)Castillo, Daniela, και Lawrence Farrugia. Unveiling Customer Expectations of Chatbot Interactions: A Systematic Literature Review and Research Agenda. 2025. https://doi.org/10.1080/10447318.2025.2588815.
Παραπομπή σε μορφή MLA (9th εκδ.)Castillo, Daniela, και Lawrence Farrugia. Unveiling Customer Expectations of Chatbot Interactions: A Systematic Literature Review and Research Agenda. 2025. https://doi.org/10.1080/10447318.2025.2588815.
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