Academic Journal

Factors affecting implementation of hospital inpatient-level care at home: a qualitative study of virtual wards in North West England

Bibliographic Details
Title: Factors affecting implementation of hospital inpatient-level care at home: a qualitative study of virtual wards in North West England
Authors: Bradley, Fay, Howells, Kelly, Gasteiger, Norina, Sanders, Caroline, Blakeman, Thomas, Dowding, Dawn
Contributors: National Institute for Health and Care Research
Source: BMJ Open ; volume 16, issue 4, page e111868 ; ISSN 2044-6055 2044-6055
Publisher Information: BMJ
Publication Year: 2026
Description: Objectives To identify key factors influencing the implementation of technology-enabled virtual wards (VWs), also known as hospital at home, drawing on the qualitative accounts of stakeholders involved in implementation, using the updated Consolidated Framework for Implementation Research (CFIR) as a guiding analytical framework. Design Qualitative semi-structured interviews with implementation leads. All interviews were conducted online, using MS Teams or Zoom, between January–June 2024, and audio-recorded with consent. Audio-recordings were transcribed, anonymised and exported to NVivo V.12 Pro software for data management. The updated CFIR was used to guide thematic analysis of interview data. Setting Adult VW services in one regional health and social care system in North West England, UK. Participants Service implementation leads from 11 hospital sites providing adult VW services. Job titles and roles varied across sites and included both operational and clinical service leads. Results 20 interviews were conducted with 22 participants. Four implementation themes were identified: (1) complexity and adaptability: the ability to adapt the service to local conditions was valued by leads, but also contributed to wide variation in operational, clinical, workforce and digital components of VW models; (2) resource and infrastructure: workforce capacity was identified as a key implementation challenge along with information technology system capability and interoperability; (3) performance demands: leads were concerned that an excessive focus on bed numbers and occupancy levels, without accounting for patient acuity, could negatively affect implementation, straining the service and staff capacity; and (4) readiness for change: organisational and professional readiness for change was considered crucial for increasing referrals and enabling successful implementation, yet leads reported that the level of behavioural and cultural change required had been underestimated. Conclusions Implementation of a national VWs ...
Document Type: article in journal/newspaper
Language: English
DOI: 10.1136/bmjopen-2025-111868
Availability: https://doi.org/10.1136/bmjopen-2025-111868
https://syndication.highwire.org/content/doi/10.1136/bmjopen-2025-111868
Rights: https://creativecommons.org/licenses/by/4.0/
Accession Number: edsbas.BD48C7D6
Database: BASE
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